Carla Wilber, an accomplished nurse administrator with a strong background in critical care, education, Lean process improvement, and emergency services, joined Stroudwater in 2014. Carla focuses on supporting rural providers in quality and operational improvement initiatives. She has completed numerous facility assessments and process improvements in quality, care management, emergency department, and care transitions for Critical Access Hospitals, rural and urban health systems, and provider groups. Currently, Carla leads process improvement efforts in the development of the Clinical Care Delivery Spectrum and workflow optimization. She is a passionate advocate for combating the opioid epidemic and a leader of the Stroudwater Opioid Management Team.
Carla came to Stroudwater from Wake Forest Baptist Health-Lexington Medical Center, where she was Director of Enterprise Excellence; in this capacity, she led, facilitated, and supported the Lean transformation initiative across the continuum of care and health systems, and was responsible for the development, implementation, and ongoing assessment of comprehensive performance improvement and Lean redesign initiatives within the healthcare facility. Carla earned her Nursing Executive Leadership Certification and LEAN Certification and is a member of the North Carolina Nurses Association and the American Nurses Association, among many others.
Representative Accomplishments
- Facility assessments and process improvements in care management and care transitions for Critical Access Hospitals, rural and urban health systems, and provider groups, including utilization review and discharge planning with subsequent recommendations and action planning
- Supported clinical operations and assisted retail clinics to further develop clinical operational infrastructure. Led development of NP Preceptor Program, standing order sets, and scope of practice tools to strengthen quality and consistency of care delivery.
- Participates in multiple State Office of Rural Health flex network and state hospital association training/projects regarding culture of change, PI/QI improvement process, and readmission prevention
- Worked with a team to evaluate design and recommend changes necessary to create an employee-based care coordination program
Education
- Carla earned her Doctor of Nursing Practice from George Washington University, where she was a member of the Sigma Theta Tau International Honor Society of Nursing.
- She holds a Master of Science in Nursing Leadership from East Carolina University, a BS in Nursing from Winston-Salem State University, and an associate degree in nursing from Davidson County Community College.
